We see business
success as the result
of a series of behaviors.

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It all starts with a complimentary call to discuss how we can work together to help you supercharge business performance and empower employees.

We’ll talk through your professional goals and find out where you are on your journey to success. This is a chance for us to get to know each other a little and start to unpack our desires, skills, barriers to success, and development needs. This call will give me an insight into which areas require priority focus and the steps required to reach your goals.
The first step in understanding what needs to change is understanding where you are now. Our initial call will focus on the ethos and mission of your company, what you currently know about the experience of your employees and customers, and how to monitor both. We’ll talk through some simple suggestions for ‘quick wins’ in boosting employee experience and customer experience and begin to form a longer-term strategy for sustained success.

Our bespoke consulting and coaching framework is based on empathic methodology.

We will take time to get to know you, your business, and your customers.
The program we create will address the questions of what brought you to us in the first place while also focusing on other areas for development that we will discover in our initial phone call.

My ideal individual clients

You need a professional sounding board
The freedom of being able to make all the decisions can also be a curse. Sometimes you just need to bounce ideas around and hear a different voice.
Digital vs Human part

Digital isn’t replacing the human part of relationships. The human part is becoming more valuable, but how to leverage that in the digital world.

Networking opportunities

Working for yourself doesn’t have to mean being alone. Join a community like-minded of entrepreneurs and sales professionals to leverage best practices.

My ideal business clients

Why Guiding Progress?

Our mission is to help businesses of all sizes reinvent the way they think and operate. We see business success as the result of a series of behaviors.

We’ll work with you to identify simple changes that will supercharge performance, customer experience, and ROI, embracing the digital revolution and harnessing the power of human connection.

Our values are Do More with Less, Embrace & Drive Change, and Build Open & Honest Relationships.

Companies that trust us